Our Commitment to Serve During Coronavirus

Why Cremation with Confidence™?

Due to national scandals, we understand that those who choose cremation might have doubts about the process and procedures at crematories. Our 10-step cremation process guarantees that your loved one is well cared for at all times and that the cremated remains returned to you are those of your loved one.

We hope to help answer any questions you may have about our 10-step process and the commitment we have to every family we serve.

We believe in ourcremation processso much that weexclusively offer theCremation withConfidence™Guarantee.

Our 10-Step Cremation Process

1. Code of Ethics

We adhere to a strict code of ethics and procedures while your loved one is in our care, and our preferred crematory upholds these standards as well. To ensure that your loved one is well cared for at all times, and to guarantee that the cremated remains you receive are those of your loved one, a licensed funeral director from our staff will accompany your loved one to the crematory.

2. Safeguarding Personal Identity

To ensure security, a personal identification band is placed on your loved one the moment they are transferred into our care.

3. Family Identification

Our staff can arrange a private family gathering with your loved one present. We will ask you or a representative to positively identify him or her prior to cremation.

4. Unique Tracking System

Upon arrival at the crematory, your loved one is assigned an identification number, which is stamped into a metal identification disc and placed into the cremation chamber with your loved one. This numbered disc is used for tracking throughout every phase of the cremation process up to and including the return to the funeral home.

5. Checks and Balances

Two individuals, a cremation technician and a licensed funeral home staff member, will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and properly documented. Once all documentation is verified, the licensed funeral home staff member will sign the cremation order prior to the cremation.

6. Cremation Log

Immediately prior to the cremation process, your loved one is taken to the cremation chamber and their personal identification is noted in a cremation log. This log shows the name of the individual, date and time of cremation, identification number, and the crematory operator’s name.

7. Details During the Cremation

The identification card is placed on the outside of the cremation chamber during the cremation process, while the metal identification disc remains with your loved one in the cremation chamber during the cremation process.

8. Details After the Cremation

After the cremation is complete, the cremated remains along with the metal identification disc are placed in a container approved for transportation. A licensed funeral director from our staff personally visits the crematory to transfer your loved one’s cremated remains back to the funeral home. We do this so you can have peace of mind knowing your loved one is well cared for at all times, and to give assurance that the cremated remains you receive are those of your loved one.

9. Return of the Cremated Remains

Our staff will notify you to schedule a time to receive the cremated remains. We will present the urn in a dignified setting, and you will have an opportunity to spend a few moments, privately, in quiet reflection.

10. Celebration of Life

We can assist in planning a funeral or memorial service either before or after the cremation to celebrate the life of your loved one. A meaningful ceremony gives family and friends the opportunity to gather, share memories, and begin the healing process together.

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